“Free” to Consult: A freelance consultant’s guide to pro bono work that works for you

I’ll be honest: I’m writing this from a bitter place. The last pro bono project I took on is still haunting me, both as a general bad decision and bad experience, and also because today, 10 days after close-out, I am still receiving troubling emails and texts from the client. How did this happen? Over … Continue reading “Free” to Consult: A freelance consultant’s guide to pro bono work that works for you

A brand-new view on stale challenges

How to find a fresh outlook to solve old problems in your organization   “I don’t think you’re quite understanding what I’m saying, so let me try again. The thing is — c’est madame ou madamoiselle?” His question cut sharply but neatly into his explanation, like a stop sign on a post that is set down in … Continue reading A brand-new view on stale challenges

An Ode to the E-mail, and Tips for Improving Your E-mail Exchanges

This is a diversion from my typical posts.  Please let me know in the comments what you think of it! I've been reading a lot of drafts of others' work these past few months.  Some writing has been clear and compelling, and other samples were confusing and exhausting.  Young students and professionals are still developing … Continue reading An Ode to the E-mail, and Tips for Improving Your E-mail Exchanges